Our vision

Dear Friends,

Welcome to St. Mary’s General Hospital. It is our privilege to care for you.

Our Vision is to be the safest and most effective hospital in Canada, characterized by innovation, compassion and respect. St. Mary’s consistently performs better than provincial and national averages for many health indicators and our patient satisfaction scores are among the best in Ontario. This is great news for our patients and families, and means that you can be confident in the care that you and your loved ones will receive here.

Recognition as one of the country’s top performers in clinical outcomes and safety is thanks to the commitment to excellence, quality and safety by our great staff, physicians, volunteers and Board of Trustees. We hope your experience at St. Mary’s reflects that commitment.

St. Mary’s has also become known as an international leader for applying Lean in Healthcare. Lean is a performance improvement method that empowers front-line workers to provide better and safer care. Click here to learn more about St. Mary’s achievements with Lean.

Our priority is keeping patients and their families at the center of everything we do every day.  We hope that we will not only meet, but exceed your expectations during your stay at St. Mary’s.