Our vision

Dear Friends,

Welcome to St. Mary’s General Hospital.  It is our privilege to care for you.

Our Vision is to be the safest and most effective hospital in Canada, characterized by innovation, compassion and respect.  As President, I am proud to say that St. Mary’s consistently performs better than provincial and national averages for many health indicators and that our patient satisfaction scores are amongst the best in Ontario. This is great news for our patients and families, and means that you can be confident in the care that you and your loved ones will receive here. Recognition as one of the country’s top performers in clinical outcomes and safety is thanks to the commitment to excellence, quality and safety by our great staff, physicians, volunteers and Board of Trustees. I hope your experience at St. Mary’s reflects that commitment.

We commit to you that our patients and their families are at the centre of everything we do, every encounter, every day.  We hope that we will not only meet, but exceed your expectations during your stay at St. Mary’s.

I welcome your feedback and comments about your experience at St. Mary’s. Please feel free to contact me by clicking here.

Sincerely,
Don Shilton
President