Volunteering at St. Mary’s

A volunteer assists a patient in a wheelchairSt. Mary’s is privileged to have 350 volunteers supporting our organization. This strong and committed group of community-minded individuals are an integral part of the St. Mary’s family. They work alongside our staff and physicians, providing supplementary patient services/support and by provide financial support for capital projects. Volunteers provide service in over 18 areas and contribute over 38,000 hours of volunteer service on an annual basis.

Volunteer Opportunities

We are looking for individuals whose personal values complement those of the organization who are positive, caring, sensitive, energetic, and customer focused. Volunteer opportunities exist in patient care areas, retail and fundraising. Your volunteer service will depend on your area of interest, your availability and the available/open opportunities. Volunteers must be 16 years of age or older.


Potential volunteers will be contacted following the completion of the Volunteer Application Form. Once you have completed the application form, please submit it to:

Pauline Rasmussen, Manager, Volunteer Resources
St. Mary’s General Hospital
911 Queen’s Blvd., Kitchener, ON
N2M 1B2

Once the form has been received and reviewed, you will be contacted for an interview. At the interview, services are discussed and the skills and interests of the potential volunteer.

There are occasions when a match of potential and a service cannot be made and the individual is referred to another agency or to the Volunteer Action Centre.  Please also understand that while we greatly appreciate your interest in volunteering at St. Mary’s, there are times at which our capacity to accommodate volunteers is at a maximum, and we may not be able to provide you with the volunteer experience that you’re looking for.  We will keep your application on file, and may contact you if a new position or vacant position becomes available.


Volunteers must be a minimum of 16 years of age and be committed to volunteering once per week for approximately 3 hours per shift, for at least a year. All volunteers must attend Hospital Orientation as part of their training.

Expectations of Volunteers

If there is a match for you and you are accepted as a volunteer, you must provide the name, address and phone number of two references. The two references will be contacted by phone or will be sent a form to complete and return.

A health review, which includes a two part TB skin test and immunization records, will be required prior to starting your hands-on training for your specific volunteer role. It is the responsibility of the volunteer to contact their family physician or Public Health to make arrangements to have this completed. This can take several weeks.

All volunteers must provide a current Criminal Reference Check (Police Check) at the general orientation. Your volunteer service will not commence until the TB skin test and Criminal Reference Check have been completed.

All volunteers are given a picture ID badge and a volunteer jacket. Volunteers are responsible for the care and maintenance of their uniform and both ID badge and jacket must be returned upon termination of their volunteer services.