Flooding at St. Mary’s General Hospital, Code Orange and Visitor Restriction in Effect

February 9th, 2015

Update as of 2:00 p.m. on February 9

  • Code Orange is no longer in effect, and EMS will no longer be diverting patients by ambulance to other hospitals.
  • Visitor restrictions remain in place until further notice. Critical care and palliative care considerations will be made. If loved ones wish to call a patient, they may be reached by calling switchboard at 519-744-3311.
  • Patient, visitor and staff may call 519-749-6788 with questions.
  • All surgical procedures are still cancelled for today and tomorrow, this will be assessed day by day. This includes elective and emergency surgeries. Patients impacted will be called directly.
  • One elevator remains in limited use for staff and patients. We are assessing the damage caused to the other elevators and hope to have them repaired as soon as possible, however this may still take some time.

Update as of 10:00 a.m. on February 9

  • The water main that broke has been fixed, and clean up and restoration of the space that was damaged continues to be underway.
  • All surgical procedures have been cancelled for Monday, February 9 and Tuesday, February 10. Patients impacted will be called directly. We will assess Wednesday’s procedures on Tuesday.
  • The emergency department remains open to walk-in patients.
  • Visitor restrictions remain in place until further notice. Critical care and palliative care considerations will be made. Bedside patient phones are in service, if loved ones wish to contact a patient, please call 519-744-3311 and switchboard will direct your call.
  • Code Orange is still in effect, meaning EMS is still diverting patients by ambulance to other local hospitals until further notice. We continue to assess this on an ongoing basis.
  • One elevator remains in limited use for staff and patients. We are assessing the damage caused to the other elevators and hope to have them repaired as soon as possible, which may not be until tomorrow.
  • Water supply is safe for staff and patient use (drinking, toilet flushing, bathing etc.)

 

  • Patient, visitor and staff may call 519-749-6788 if you have any questions at this time.

 

UPDATE as of 4:45 p.m. on February 8

  • Code Orange (EMS bypass) is still in place until further notice. We will regroup and assess tomorrow.
  • One elevator is now in operation in the main hospital tower, which operates from floors 1 to 10. The remaining elevators continue to be worked on.
  • All surgical procedures have been cancelled for Monday, February 9 and affected patients are being called directly. We will reevaluate Tuesday’s procedures tomorrow.
  • Visitor restrictions remain in place. For critical care or palliative patients, considerations may be made.

This will be our last update of the day unless something changes. We will provide an update tomorrow morning. Thank you for your cooperation during this time.

UPDATE AS OF 12:46 p.m.

February 8, 2015 (Kitchener) – Efforts continue at St. Mary’s to clean up and repair damage to the basement in the hospital’s main building following a significant flood earlier this morning.

“Since the early morning when the flood was first identified our staff have worked extremely hard to ensure our patients remain safe,” said Don Shilton, President, St. Mary’s General Hospital. “I’d like to thank the staff, physicians and leadership at Grand River Hospital for all of their help and we are grateful to the City of Kitchener in particular Mayor Berry Verbanovic, the fire and EMS departments and public utilities.”

“Our top priority is to return all services and departments to regular operation as soon as possible but this will take some time to sort out.”

Visitor’s restriction and accessibility

  • Visitors are asked to refrain from visiting until further notice. This will help free up staff to focus on caring for patients and help restoration contractors access affected areas.
  • At present there is elevator access to the fourth floor only and contingency plans have been established to transport patients if needed and to get food and supplies to patients.

The hospital remains open and emergency department remains open to patients self-admitting, however EMS continues to divert new admissions to other local hospitals.Patients, visitors and staff who have questions about current flooding at St. Mary’s can call 519-749-6788.

“As a result of the flood, emergency planning teams were immediately notified and began acting to ensure patient and staff safety was priority. Our emergency response team responded quickly, and at this point we don’t feel there is a risk to quality of patient care and our clinical teams are on standby should anything change.”

Updates will be required as more information is available, clean up and recovery is priority at this time.

Original News Release:

February 8, 2015 (Kitchener) – Early this morning, a water main broke at St. Mary’s General Hospital on its property, causing extensive flooding in the basement of the hospital. Flooding at this point is stable, clean up and recovery is underway; however damage and volume of water is significant. Water supply is impacted and has been shut off, contingency planning is underway. Kitchener Fire Department and Kitchener Utilities are on site working with St. Mary’s hospital staff to clean up and repair as soon as possible.

 

The hospital remains open and patient care is not impacted at this time. A Code Orange is in effect, meaning all EMS traffic is bypassing St. Mary’s and being redirected to alternate hospitals. Local hospitals have been notified. Visitors are being asked to not visit until further notice. Evacuation is not required at this point.

 

Senior staff are meeting as part of their emergency planning and are actively engaged.

 

Statement from Don Shilton, President, St. Mary’s General Hospital

“As a result of the flood, emergency planning teams were immediately notified and began acting to ensure patient and staff safety was priority. Our emergency response team responded quickly, and at this point we don’t feel there is a risk to quality of patient care and our clinical teams are on standby should anything change.”  

 

Updates will be required as more information is available, clean up and recovery is priority at this time.

 

Media Contact:

 

Angela Volpe

Manager, Communications

St. Mary’s General Hospital

Office: 519-749-6412

Mobile: 226-339-9147

avolpe@smgh.ca

Anne Kelly

Communications Specialist

519-749-6578, ext. 1501

226-339-1903 (mobile)

akelly@smgh.ca