St. Mary’s Counselling Service

Logo for community programsSt. Mary’s Counselling Service provides outpatient services for individuals in the Region of Waterloo who are concerned about alcohol, drugs, or gambling.

Professional counsellors help individuals review their lifestyle, identify changes they might like to make, and help them develop the necessary skills to make those changes. Referrals to residential treatment programs or community programs are provided. Consultation is also available for family members or friends of individuals who have issues with alcohol, drugs, or gambling.

Services are free of charge. Funding for the programs is provided by the Ministry of Health and Long-Term Care, Addictions and Mental Health Branch.


St. Mary’s Counselling Service staff believes that persons with substance use and/or gambling problems can learn to manage these concerns and lead fulfilling lives. We will assist and empower persons with these concerns to identify and access the resources that correspond to their needs.

Locations and hours of operation

To schedule an appointment, please call
519-745-2585 ext. 232 (24 hour voice message available)

Kitchener office

600-30 Duke Street West
Kitchener, Ontario N2H 3W5

Monday, Tuesday, Friday: 9:00 a.m. to 5:00 p.m. (closed 12:00 to 1:00 p.m.)
Wednesday and Thursday: 1:00 p.m. to 8:00 p.m. Evenings by appointment only.

Cambridge office
1145 Concession Road
Cambridge, Ontario N3H 4L5

Monday, Thursday, Friday: 9:00 a.m. to 5:00 p.m.
Tuesday and Wednesday: 9:00 a.m. to 8:00 p.m. Evenings by appointment only.

All counselling sessions are by appointment only. We are unable to provide immediate appointments

Clients arriving at the agency under the influence of alcohol or drugs will have their appointment rescheduled. Transportation by taxi to the Withdrawal Management Centre will be offered. In the event of disruptive behaviour, the police will be notified.

Julia Manuel,
Director, Community Programs
519-745-2585 ext. 225

Additional resources

  • Here 24/7 Distress Line: 1-844-437-3247
  • Crisis Clinic (Grand River Hospital): 519-742-3611 ext. 2353
  • Withdrawal Management Centre (Detox): 519-749-4300 ext. 2623
  • Gambling Help Line: 1-888-230-3505