Patient & Family Education

Safe Healthcare Starts With You. Be Involved!
When it comes to your health care team, YOU are the most important member! We encourage you to be an active participant in your care. You are the most important advocate for your health, and by participating in your care, you will have a more complete understanding of your treatment plan.

Here are a few ways in which you can be an active participant in your care:

  • Don’t be afraid to speak up! Ask questions, or share your concerns about your care.
  • Tell a member of your health care team about your past illnesses and your current health condition.
  • Bring all of your medicines with you when you go to the hospital or to a medical appointment.
  • Tell a member of your health care team if you have ever had an allergic or bad reaction to any medicine or food.
  • Make sure you know what to do when you go home from the hospital or from your medical appointment – and follow any directions properly!

Patient Safety

Patient Safety Toolkit

Learn more about the importance of being involved in your care and download the following tools to help you stay safe.

Questions About Patient Safety

St. Mary’s has a dedicated Patient Safety Officer. If you would like to speak to someone about patient safety, contact:

Nicole Johnson
519-749-6578 ext. 1209

Community Healthcare Resources

Click here for a listing of community resources. This guide can be used to help you find:

  •  a family healthcare provider
  •  nutrition information
  •  contact information for local laboratories, pharmacies, walk-in clinis, x-ray clinics and community centres

Phillips Lifeline

St. Mary’s is affiliated with Philips Lifeline, a personal response service that lets you summon help day or night.

Click here to learn more or call 519-749-8008.

Consumer Health Information

Sites included in Recommended Websites are reviewed on a regular basis, however St. Mary’s General Hospital cannot guarantee the function, accuracy or currency of the websites and information contain within them. 

How to Evaluate Online Health Information

  1. Who is responsible for the site?
  2. What is the purpose of the site?
  3. Where does the information come from?
  4. What is the quality of the information?
  5. Is the site up to date?
  6. Is your privacy respected?

For more details click here.

Public Libraries in Kitchener-Waterloo

Health Websites

General Information

Specifics Websites