St. Mary’s adds new parking payment and rate options

April 1st, 2015

April 1, 2015 (Kitchener) – On Wednesday, April 8, 2015, St. Mary’s General Hospital will introduce a new payment method and revised rates for its patient and visitor parking lot.

A new parking rate option will allow for 24 hours of unlimited parking lot entry and exit for $14. This option can be selected upon in-hospital payment at one of three payment kiosks located in the main lobby and the emergency department (credit card and cash accepted). The same card will then be used for entry and exit during the 24-hour period. Previously, a maximum daily payment of $10 upon exit would not allow for re-entry into the parking lot, and patients/visitors were required to start a new parking session upon re-entry.

In addition, credit card payment will be accepted at the gate when exiting the parking lot. This is an additional payment option to the existing in-hospital payment kiosks.

“Offering a variety of payment and rate options will allow for more flexibility and convenience when visiting St. Mary’s,” said Ingrid Suurmann, Vice President Corporate Services. “We have made minimal changes to rates, and kept them in line with other regional hospitals, as well as adding new payment and rate options for quality parking services.”

Beginning April 8, St. Mary’s parking rates will be as follows:

  • 30-minute grace period to allow visitors to park for free during that time period
  • $3 per 30 minutes, up until $12 maximum per day
  • Unlimited entry and exit for a 24-hour period for $14
  • Unlimited 7 day exit and entry for $60

Compassionate parking rates are also available for those whose loved ones are admitted for a long-term stay (14 days or longer), or where other assistance is required. To access the compassionate rate or for more information, please speak with the nurse’s station on the floor where you or your loved one is receiving care.

St. Mary’s last updated its parking rates in 2011. Rates are similar to those charged by other regional hospitals.

Revenue generated from parking is reinvested in patient care at St. Mary’s as well as maintaining the parking lots.




Anne Kelly, Communications Specialist
519-749-6578, ext. 1501
226-339-1903 (mobile)