COVID-19 Testing Information
St. Mary’s COVID-19 Testing Clinic
Located in Waterloo, the clinic has ample parking, including accessible parking spots on site.
Testing Clinic Location
St. Mary’s COVID-19 testing clinic is located at 50 Bathurst Drive, Unit 1, Waterloo.
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Phone number: 519-885-9517
Cancellation number: 226-989-4966 (for cancellations only)
How to Get an Appointment
New guidelines for COVID-19 testing were released by the Ontario government on December 30, 2021.
Please check the Government of Ontario’s updated COVID-19 testing guidelines for testing eligibility. We do not accept walk-in patients or perform testing for travel. Appointments can be made using our online appointment booking tool. This tool is in the process of being updated.
If you are showing COVID-19 symptoms but do not meet the provincial testing criteria, follow isolation guidelines and considerations.
If you test positive on a rapid antigen test, you no longer require confirmation with a PCR test, assume you have COVID-19. Please follow isolation guidelines from Public Health Ontario.
Please do not come to the St. Mary’s Emergency Department for COVID-19 testing. Thank you for your patience and understanding with the changes in COVID-19 Testing Guidelines.
When visiting a COVID-19 assessment centre
When visiting a COVID-19 assessment centre, please follow public health measures, including wearing a face covering, and maintain physical distance from people outside your household or social circle.
If you need immediate medical attention.
If you are in need of immediate medical attention, please call 911 or visit the hospital emergency department and advise them of your symptoms and travel history, if applicable. If you have other health concerns, please contact your family doctor.
How do I find out my results?
The time to get your test results varies depending on number of test completed each day. Typically, results take 5 to 7 days. Public Health and the St. Mary’s General Hospital Testing Clinic will call you if your result is positive or if you register without a health card.
To check your Covid-19 results:
- Click here and use your health card number.
- If you registered for testing with a health card and your results are not available after 5-7 days, please call your family doctor for results.
Non-OHIP Patients: Please call 519-749-6436 for your results. This line is monitored Monday to Friday from 8:00 a.m. to 4:00 p.m.
All Patients: To receive an official record of your COVID-19 test results:
Please send an email to releaseofinfo@smgh.ca including the following information:
- Full legal name
- Date of birth
- Date of the COVID test
- And the following statement “I am aware of receiving personal health information via email is not secure and I accept the risk. I consent to receiving my records by email.”
Please note that:
- SMGH Release of Information is not able expedite test results for any reasons including travel, medical procedures, visitations, requirements at long term or retirement homes.
- SMGH can only release results for our testing centre at 50 Bathurst Dr. Unit 1, Waterloo, or done at SMGH Emergency Department or Inpatient units.
- Due to volumes of requests, Release of Information will not accept requests over the phone.
- SMGH Release of Information will attempt to send your Record of Results within 1-2 business days, but cannot guarantee a specific time frame.
Once the results are available, Release of Information will email the report to you in an attached password protection pdf file along with a follow-up email with the password.