Advisory: Fraudulent calls appear to come from federal COVID-19 information line

June 25th, 2021

Some residents of Waterloo Region have reported receiving fraudulent calls where the caller advises the resident that they are a high-risk contact of a COVID-19 patient and require testing.

At least one of these calls appeared to have come from 1-833-784-4397, which is the real phone number for the government’s COVID-19 information centre. The Government of Canada, however, has advised that any outgoing calls from this number are fraudulent.

If you receive or hear of any fraudulent calls, you can and should report them to the Canadian Antifraud Centre.

Locally, the Waterloo Regional Police Service is aware of the calls.