Volunteering at St. Mary’s


A volunteer assists a patient in a wheelchairphoto of two volunteers

St. Mary’s General Hospital is privileged to have 325 volunteers supporting our patients, families and staff. This strong and committed group of community-minded individuals are an integral part of the St. Mary’s family. They work alongside our staff and physicians, providing supplementary patient services/support and provide financial support for capital projects.

Volunteers provide service in 37 areas and have contributed over 39,000 hours of volunteer service on an annual basis. Each volunteer brings their unique life experience and skills to their volunteer role. We value the contributions and services our volunteers provide to enrich the lives of others and strive to make their volunteer experience a positive one.


Volunteer Opportunities

We are looking for individuals whose personal values complement those of the organization; positive, compassionate, respectful, dedicated, and customer focused. Volunteer opportunities exist in patient care areas, retail and fundraising. Your volunteer service will depend on your area of interest, your availability and the available/open opportunities. Volunteering at St. Mary’s offers opportunities for:

  • Learning new skills and gaining healthcare experience
  • Making new friendships
  • Giving back to the community while making the difference in the lives of others
  • Free Tim Hortons beverage during your volunteer shift

Applying to Volunteer

If you are interested in volunteering we invite you to complete a volunteer application form. Once you have completed the application form, please submit it to:

Pauline Rasmussen, Manager, Volunteer Resources
519-749-6551 St. Mary’s General Hospital
911 Queen’s Blvd., Kitchener
ON N2M 1B2

Due to the overwhelming support of individuals who would like to volunteer we are not able to respond to each volunteer application.

Once the form has been received and reviewed, if there is a vacant volunteer role that suits your needs, you will be contacted for an interview. At the interview, the skills and interests of the potential volunteer are discussed and potential volunteer roles will be reviewed.

There are occasions when a match of potential and a service cannot be made and the individual is referred to the Volunteer Action Centre.  Please also understand that while we greatly appreciate your interest in volunteering at St. Mary’s, there are times at which our capacity to accommodate volunteers is at a maximum, and we may not be able to provide you with the volunteer experience that you’re looking for. We will keep your application on file, and may contact you if a new position or vacant position becomes available.


Volunteers must be a minimum of 16 years of age and be committed to volunteering once per week for approximately three hours per shift, for at least a year.

Requirements for Successful Applicants

If there is a match and you are accepted as a volunteer, you will be asked to complete the following:

  • A vulnerable Sector Police Check
  • Two part TB skin test, up to date immunizations or proof of immunity to MMR, Tetanus and Varicella. It is the responsibility of the volunteer to contact their family physician or Public Health to make arrangements to have this completed.
  • Two references
  • Attend an orientation session

Please note that the intake process may take two to three months to complete.

St. Mary’s strives to create a respectful, accessible and inclusive volunteer environment. Upon request, accommodations will be made to remove any barriers during the volunteer application/selection process.