Contact

Main Site

911 Queen’s Boulevard
Kitchener, Ontario Canada N2M 1B2

Switchboard: 519-744-3311
If you have an inquiry about a patient, your appointments or test results, please call switchboard to connect with the appropriate department.
Telephone (Auto): 519-749-6578 + extension

For a map, parking information and other locations click here.

Patient Experience

Your feedback is important to us. Please let us know about your hospital experience by completing a Patient Experience Survey.

Patient Experience Coordinator | email: patientrelations@smgh.ca | 519-749-6578 ext. 6867

Employee Health & Wellness

For staff and physicians looking to reach the COVID Call Centre, please call 519-749-6578 ext. 6461. The call centre is monitored Monday to Friday. If you are required to leave a message, please provide your first and last name, contact number and you will receive a call back within 48 hours.

Employment Inquiries

To view and apply for career opportunities at St. Mary’s, please visit the careers page for a list of current positions. Note, job applications will only be accepted online.

Recruitment Specialist | email: careers@smgh.ca

Requests for Personal Health Information/Medical Records

Health Information Officer | email: releaseofinfo@smgh.ca | 519-749-6578 ext. 6436

Privacy Office

Corporate Privacy Officer | 519-749-6578 ext. 1209

Volunteering Inquiries

If you are interested in volunteering at St. Mary’s, please complete the volunteer application form found on the volunteer page. Once completed, potential volunteers will be contacted.

Manager, Volunteer Resources | email: prasmussen@smgh.ca | 519-749-6551

General Inquiries

Please note, this email is not monitored 24/7 and should not be used for the release of personal health information or to book/cancel medical appointments. Call the hospital switchboard at 519-744-3311 to speak with the appropriate department about your inquiry. You can also email info@smgh.ca.

Library Services

For Staff and Physicians:
The Library’s primary responsibility is to support the needs of staff and physicians. The Library is available 24/7 for staff, physicians and volunteers by using your hospital-issued identification card.

For questions about our Library, contact: 
Laura Paprocki, Medical Librarian
519-749-6549
library@smgh.ca

Key Contacts:

President’s Office

Lee Fairclough, President | 519-749-6544

Dr. Peter Potts, Chief of Staff | 519-749-6578

Jui Datta, Interim Vice President Corporate Services, and Chief Financial Officer | jdatta@smgh.ca

Leisa Faulkner, Interim Vice President, Patient Services and Chief Nursing Executive | 519-749-6540 | lfaulkner@smgh.ca

Sherri Ferguson, Vice President, Quality, People & Performance | sferguso@smgh.ca

Gary Higgs, Vice President & Chief Information Officer | ghiggs@smgh.ca

Kathleen Demers, Program Director, Chest, Medicine and Professional Practice | kdemers@smgh.ca

Andrea Lemberg, Program Director Cardiac Programs | 519-749-6578 Ext 1902 | alemberg@smgh.ca

Stephanie Pearsall, Director, Surgical Program and Professional Practice | 519-749-6578 Ext 1406 | spearsall@smgh.ca

Telephone directory (alphabetical)

Hospital Switchboard (Main Telephone Number) 519-744-3311
Cardiac Catheterization Suite 519-749-6553
Cardiac Rehabilitation (50 Bathurst Dr., Waterloo) 519-885-9517
Cardiac Surgery – 3rd Floor (West) 519-749-6435
Cardiodiagnostics 519-749-6938
Cardiology – 3rd Floor (East) 519-749-6470
Cardiovascular Intensive Care Unit 519-749-6690
Central Bookings 519-749-6990
Chest Unit – 6th Floor 519-749-6460
Day Surgery 519-749-6933
Emergency Department 519-749-6578
Finance – Patient Accounts 519-749-6660
Foundation 519-749-6797
Human Resources 519-749-6555
Intensive Care Unit/Coronary Care Unit 519-749-6428
Medical Records 519-749-6680
Medical Unit– 5th Floor 519-749-6450
Medical – 7th Floor 519-749-6430
Minor Outpatient Procedures 519-749-6528
Nuclear Medicine 519-749-6495
Patient Experience 519-749-6578 ext. 6867
President’s Office 519-749-6544
Pre-Surgical Clinic 519-749-6907
Radiology (X-ray, CT Scan, Mammography, Ultrasound) 519-749-6455
Security 519-749-6578 ext. 5555
Sexual Assault Domestic Violence Treatment Centre 519-749-6994
Spiritual Care Services 519-749-6790
Transcription 519-749-6935
TTY (Teletypewriter) 519-749-6441
Volunteer Association 519-749-6922