Main Site
911 Queen’s Boulevard
Kitchener, Ontario Canada N2M 1B2
Switchboard: 519-744-3311
If you have an inquiry about a patient, your appointments or test results, please call switchboard to connect with the appropriate department.
Telephone (Auto): 519-749-6578 + extension
For a map, parking information and other locations click here.
Patient Experience
Your feedback is important to us. Please let us know about your hospital experience by completing a Patient Experience Survey.
Patient Experience Coordinator | email: patientrelations@smgh.ca | 519-749-6578 ext. 6867
Employee Health & Wellness
For staff and physicians looking to reach the COVID Call Centre, please call 519-749-6578 ext. 6461. The call centre is monitored Monday to Friday. If you are required to leave a message, please provide your first and last name, contact number and you will receive a call back within 48 hours.
Employment Inquiries
To view and apply for career opportunities at St. Mary’s, please visit the careers page for a list of current positions. Note, job applications will only be accepted online.
Recruitment Specialist | email: careers@smgh.ca
Requests for Personal Health Information/Medical Records
Health Information Officer | email: releaseofinfo@smgh.ca | 519-749-6578 ext. 6436
Privacy Office
Corporate Privacy Officer | 519-749-6578 ext. 1209
Volunteering Inquiries
If you are interested in volunteering at St. Mary’s, please complete the volunteer application form found on the volunteer page. Once completed, potential volunteers will be contacted.
Manager, Volunteer Resources | email: prasmussen@smgh.ca | 519-749-6551
General Inquiries
Please note, this email is not monitored 24/7 and should not be used for the release of personal health information or to book/cancel medical appointments. Call the hospital switchboard at 519-744-3311 to speak with the appropriate department about your inquiry. You can also email info@smgh.ca.
Library Services
For Staff and Physicians:
The Library’s primary responsibility is to support the needs of staff and physicians. The Library is available 24/7 for staff, physicians and volunteers by using your hospital-issued identification card.
For questions about our Library, contact:
Laura Paprocki, Medical Librarian
519-749-6549
library@smgh.ca
Key Contacts:
President’s Office
Lee Fairclough, President | 519-749-6544
Dr. Peter Potts, Chief of Staff | 519-749-6578
Cathy Bailey, Vice President Corporate Services and Chief Financial Officer | cbailey@smgh.ca
Leisa Faulkner, Interim Vice President, Patient Services and Chief Nursing Executive | 519-749-6540 | lfaulkner@smgh.ca
Sherri Ferguson, Vice President, Quality, People & Performance | sferguso@smgh.ca
Gary Higgs, Vice President & Chief Information Officer | ghiggs@smgh.ca
Kathleen Demers, Program Director, Chest, Medicine and Professional Practice | kdemers@smgh.ca
Andrea Lemberg, Program Director Cardiac Programs | 519-749-6578 Ext 1902 | alemberg@smgh.ca
Stephanie Pearsall, Director, Surgical Program and Professional Practice | 519-749-6578 Ext 1406 | spearsall@smgh.ca
Telephone directory (alphabetical)
Hospital Switchboard (Main Telephone Number) | 519-744-3311 |
Cardiac Catheterization Suite | 519-749-6553 |
Cardiac Rehabilitation (50 Bathurst Dr., Waterloo) | 519-885-9517 |
Cardiac Surgery – 3rd Floor (West) | 519-749-6435 |
Cardiodiagnostics | 519-749-6938 |
Cardiology – 3rd Floor (East) | 519-749-6470 |
Cardiovascular Intensive Care Unit | 519-749-6690 |
Central Bookings | 519-749-6990 |
Chest Unit – 6th Floor | 519-749-6460 |
Day Surgery | 519-749-6933 |
Emergency Department | 519-749-6578 |
Finance – Patient Accounts | 519-749-6660 |
Foundation | 519-749-6797 |
Human Resources | 519-749-6555 |
Intensive Care Unit/Coronary Care Unit | 519-749-6428 |
Medical Records | 519-749-6680 |
Medical Unit– 5th Floor | 519-749-6450 |
Medical – 7th Floor | 519-749-6430 |
Minor Outpatient Procedures | 519-749-6528 |
Nuclear Medicine | 519-749-6495 |
Patient Experience | 519-749-6578 ext. 6867 |
President’s Office | 519-749-6544 |
Pre-Surgical Clinic | 519-749-6907 |
Radiology (X-ray, CT Scan, Mammography, Ultrasound) | 519-749-6455 |
Security | 519-749-6578 ext. 5555 |
Sexual Assault Domestic Violence Treatment Centre | 519-749-6994 |
Spiritual Care Services | 519-749-6790 |
Transcription | 519-749-6935 |
TTY (Teletypewriter) | 519-749-6441 |
Volunteer Association | 519-749-6922 |