911 Queen’s Boulevard
Kitchener, Ontario Canada N2M 1B2
If you have an inquiry about a patient, your appointments or test results, please call switchboard to connect with the appropriate department.
Telephone (Auto): 519-749-6578 + extension
Your feedback is important to us. Please let us know about your hospital experience by completing a Patient Experience Survey.
Patient Experience Coordinator | email: firstname.lastname@example.org | 519-749-6578 ext. 6867
Employee Health & Wellness
For staff and physicians looking to reach the COVID Call Centre, please call 519-749-6578 ext. 6461. The call centre is monitored Monday to Friday. If you are required to leave a message, please provide your first and last name, contact number and you will receive a call back within 48 hours.
To view and apply for career opportunities at St. Mary’s, please visit the careers page for a list of current positions. Note, job applications will only be accepted online.
Recruitment Specialist | email: email@example.com
Requests for Personal Health Information/Medical Records
Health Information Officer | email: firstname.lastname@example.org | 519-749-6578 ext. 6436
Corporate Privacy Officer | 519-749-6578 ext. 1209
If you are interested in volunteering at St. Mary’s, please complete the volunteer application form found on the volunteer page. Once completed, potential volunteers will be contacted.
Manager, Volunteer Resources | email: email@example.com | 519-749-6551
Please note, this email is not monitored 24/7 and should not be used for the release of personal health information or to book/cancel medical appointments. Call the hospital switchboard at 519-744-3311 to speak with the appropriate department about your inquiry. You can also email firstname.lastname@example.org.
For Staff and Physicians:
The Library’s primary responsibility is to support the needs of staff and physicians. The Library is available 24/7 for staff, physicians and volunteers by using your hospital-issued identification card.
For questions about our Library, contact:
Lee Fairclough, President | 519-749-6544 | email@example.com
Dr. Peter Potts, Joint Chief of Staff | 519-749-6578 | Peter.Potts@grhosp.on.ca
Sarah Farwell, Director, Strategy, Innovation and Communications | firstname.lastname@example.org
Leisa Faulkner, Vice President, Patient Services and Chief Nursing Executive | email@example.com
Sherri Ferguson, Vice President, Quality, People & Performance | firstname.lastname@example.org
Gary Higgs, Vice President & Chief Information Officer | email@example.com
Lilian Scime, Interim Vice President Corporate Services and Chief Financial Officer | firstname.lastname@example.org
Telephone directory (alphabetical)
|Hospital Switchboard (Main Telephone Number)||519-744-3311|
|Cardiac Catheterization Suite||519-749-6553|
|Cardiac Rehabilitation (50 Bathurst Dr., Waterloo)||519-885-9517|
|Cardiac Surgery – 3rd Floor (West)||519-749-6435|
|Cardiology – 3rd Floor (East)||519-749-6470|
|Cardiovascular Intensive Care Unit||519-749-6690|
|Chest Unit – 6th Floor||519-749-6460|
|Finance – Patient Accounts||519-749-6660|
|Intensive Care Unit/Coronary Care Unit||519-749-6428|
|Medical Unit– 5th Floor||519-749-6450|
|Medical – 7th Floor||519-749-6430|
|Minor Outpatient Procedures||519-749-6528|
|Patient Experience||519-749-6578 ext. 6867|
|Radiology (X-ray, CT Scan, Ultrasound)||519-749-6455|
|Security||519-749-6578 ext. 5555|
|Sexual Assault Domestic Violence Treatment Centre||519-749-6994|
|Spiritual Care Services||519-749-6790|