Patient and Family Advisory Council

Do you want to make St. Mary’s the best community hospital it can be?

What is a Patient and Family Advisory Council?

The purpose of the Patient and Family Advisory Council (PFAC) at St. Mary’s General Hospital is to improve the patient and family experience by advising our leadership team on matters that impact patient-centered care.

Who can be a Patient and Family Advisor?

Candidates must have experience as a patient or family member of a patient at St. Mary’s within the past three years.

We are looking for people who:

  • Have a passion for enhancing the health care experience for other patients and families
  • Are comfortable speaking in a group and interacting with others
  • Are good listeners
  • Collaborative
  • Open to seeing beyond their own personal experiences


The term for PFAC members is two years, renewable for a maximum of 2 terms (4 years).

Meeting Frequency

The PFAC will meet on the second Monday of the month, six (6) times annually: September, November, January, March, May and June. Members are required to attend at least five meetings per year in order to hold their term.


Passes will be provided to all Patient and Family Advisors

Interested in Joining?

We want you to get involved!
To apply, please complete the application form.
The deadline to apply is Friday August 17, 2018.

Completed applications can be emailed to the Patient Experience Office at

The application will be reviewed by the PFAC Co-Chairs, and some applicants will be invited to SMGH to meet the Co-Chairs and further determine fit and appropriateness. If accepted, the candidate will be informed by the Co-Chairs.


Patient Experience Office
519-749-6578 ext. 6867