Contact Us

911 Queen’s Boulevard
Kitchener, Ontario Canada N2M 1B2

Switchboard: 519-744-3311
If you have an inquiry about a patient, your appointments or test results, please call switchboard to connect with the appropriate department.
Telephone (Auto): 519-749-6578 + extension

For a map, parking information and other locations click here.

Your feedback is important to us.

Please let us know about your hospital experience by completing a Patient Experience Survey.

Patient Experience Advisor | email: patient.experience@wrhn.ca | 519-749-4730

For staff and physicians looking to reach Employee Heath please call 519-749-6578 ext. 1481 or email employeehealthandwellness@smgh.ca.

To view and apply for career opportunities at Waterloo Regional Health Network, please visit the careers page for a list of current positions. Note, job applications will only be accepted online.

Recruitment Specialist | email: careers@smgh.ca

Health Information Officer | email: releaseofinfo@wrhn.ca  | 519-749-6578 ext. 6436

Corporate Privacy Officer | 519-749-6578 ext. 4108.

If you are interested in volunteering at Waterloo Regional Health Network, please complete the volunteer application form found on the volunteer page. Once completed, potential volunteers will be contacted.

Manager, Volunteer Resources | email: pauline.rasmussen@wrhn.ca | 519-749-6551

Please note, this email is not monitored 24/7 and should not be used for the release of personal health information or to book/cancel medical appointments. Call the hospital switchboard at 519-744-3311 to speak with the appropriate department about your inquiry. You can also email info@wrhn.ca.

For Staff and Physicians:
The Library’s primary responsibility is to support the needs of staff and physicians. The Library is available 24/7 for staff, physicians and volunteers by using your hospital-issued identification card.

For questions about our Library, contact:
519-749-6549
libraryservice@wrhn.ca

Senior Leadership

Ron Gagnon - President & CEO

Ashley Howat - Vice President, Strategic Initiatives, WRHN Foundation

Brandon Douglas - Vice President, Patient Care & Queen’s Blvd. Site Lead | ext. 6540

Cliff Harvey - Vice President, Redevelopment

Danina Kapetanovic - Vice President, Innovation & Chief Health Innovation Officer

Demetrios Kalantzis - Vice President, People(s), Culture and Experience

Doug Murray - Executive Vice President, Enabling Services

Elizabeth Ferguson - Executive Vice President & Chief Operating Officer

Gary Higgs - Vice President, Digital & Chief Information Officer | ext. 4108

Dr. Heather Warren - Vice President, Medical Affairs

Jaime Wilson - Vice President, Development, WRHN Foundation | ext. 6878

Jane Martin - Vice President, Patient Care, Chicopee Site Lead, RVP Waterloo Wellington Regional Cancer Program

Kate Robertson-Cain - Vice President, Patient Care, Midtown Site Lead & Chief Nursing Executive

Mike Gourlay - Vice President, Finance & Support Services, Chief Financial Officer | ext. 6431

Nicole Thomson - Vice President, Quality, Research & Patient Experience

Dr. Peter Potts - Chief of Staff | ext. 6693

Sarah Farwell - Vice President, Strategy, Communications & Public Affairs | ext. 1501

Telephone (Direct): 519-744-3311
Telephone (Auto): 519-749-6578 + ext

Dayna Giorgio - Director, Strategic Communications | 519-895-6540