Text size
Home / About Us/ Contact Us

Contact Us

911 Queen’s Boulevard
Kitchener, Ontario Canada N2M 1B2

Switchboard: 519-744-3311
If you have an inquiry about a patient, your appointments or test results, please call switchboard to connect with the appropriate department.
Telephone (Auto): 519-749-6578 + extension

For a map, parking information and other locations click here.

Your feedback is important to us.

Please let us know about your hospital experience by completing a Patient Experience Survey.

Patient Experience Coordinator | email: patientrelations@smgh.ca | 519-749-6578 ext. 6867

For staff and physicians looking to reach Employee Heath please call 519-749-6578 ext. 1481 or email employeehealthandwellness@smgh.ca.

To view and apply for career opportunities at St. Mary’s, please visit the careers page for a list of current positions. Note, job applications will only be accepted online.

Recruitment Specialist | email: careers@smgh.ca

Health Information Officer | email: releaseofinfo@smgh.ca  | 519-749-6578 ext. 6436

Corporate Privacy Officer | 519-749-6578 ext. 4108.

If you are interested in volunteering at St. Mary’s, please complete the volunteer application form found on the volunteer page. Once completed, potential volunteers will be contacted.

Manager, Volunteer Resources | email: prasmussen@smgh.ca | 519-749-6551

Please note, this email is not monitored 24/7 and should not be used for the release of personal health information or to book/cancel medical appointments. Call the hospital switchboard at 519-744-3311 to speak with the appropriate department about your inquiry. You can also email info@smgh.ca.

For Staff and Physicians:
The Library’s primary responsibility is to support the needs of staff and physicians. The Library is available 24/7 for staff, physicians and volunteers by using your hospital-issued identification card.

For questions about our Library, contact:

Senior Leadership

Mark Fam - President | ext. 6544

Dr. Peter Potts - Joint Chief of Staff, Grand River & St. Mary's General Hospitals | ext. 6693

Susan Dusick - President & CEO, St. Mary's General Hospital Foundation | 519-749-6797 

Paulette Clannon - Interim Chief of People & Culture 

Brandon Douglas - VP, Clinical Services & Interim Chief Nurse Executive | ext. 6540

Sarah Farwell - Chief, Strategy and Governance, St. Mary's & Interim Chief Communications Officer, St. Mary's & Grand River | ext. 1501

Mike Gourlay - Vice President Corporate Services and Chief Financial Officer | ext. 6431

Cliff Harvey - Joint Vice President, Redevelopment - Grand River & St. Mary's General Hospitals

Gary Higgs - Vice President, Chief Information & Privacy Officer | ext. 4108

Dr. Heather Warren - VP, Medical Programs & Quality



Telephone (Direct): 519-744-3311
Telephone (Auto): 519-749-6578 + ext

Hospital Switchboard (Main Telephone Number) 519-744-3311
Cardiac Catheterization Suite 519-749-6553
Cardiac Rehabilitation (50 Bathurst Dr., Waterloo) 519-885-9517
Cardiac Surgery – 3rd Floor (West) 519-749-6435
Cardiodiagnostics 519-749-6938
Cardiology – 3rd Floor (East) 519-749-6470
Cardiovascular Intensive Care Unit 519-749-6690
Central Bookings 519-749-6990
Chest Unit – 6th Floor 519-749-6460
Day Surgery 519-749-6933
Emergency Department 519-749-6578
Finance – Patient Accounts 519-749-6660
Foundation 519-749-6797
Human Resources 519-749-6578 ext 6795
Intensive Care Unit/Coronary Care Unit 519-749-6428
Medical Records 519-749-6680
Medical Unit– 5th Floor 519-749-6450
Medical – 7th Floor 519-749-6430
Minor Outpatient Procedures 519-749-6528
Nuclear Medicine 519-749-6495
Patient Experience 519-749-6578 ext. 6867
President’s Office 519-749-6544
Pre-Surgical Clinic 519-749-6907
Radiology (X-ray, CT Scan, Ultrasound) 519-749-6455
Security 519-749-6578 ext. 5555
Sexual Assault Domestic Violence Treatment Centre 519-749-6994
Spiritual Care Services 519-749-6790
Transcription 519-749-6935
TTY (Teletypewriter) 519-749-6441
Volunteer Association 519-749-6922

Dayna Giorgio - Director, Strategic Communications | 519-895-6540