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Emergency Department Wait Times

Emergency Care at St. Mary’s is 24/7, 365 days of the year.

St. Mary's General Hospital's Emergency Department is open 24/7 and not impacted by closures. Please seek care here if you need it. We are experiencing a very high volume of patients seeking care so please be prepared to wait longer as we prioritize the needs of each patient.

If your needs are non-emergent in nature, please access one of the many health care options available in the community such as your primary care provider or your nearest Walk-In Clinic in Waterloo Region. 

We ask for everyone’s patience as our teams prioritize the needs of each patient. 


If you’re not here to see a doctor and are able to stand, please help us prioritize seating for our patients. During busy times, we may also ask care partners who can to wait in other areas of the hospital.